PART 2: Getting a Permesso di soggiorno for a spouse of an Italian/EU citizen (motivi familiari)

After 8 months and 7 visits to the Questura di Venezia, I finally have my Carta di Soggiorno. What, you ask? Weren’t you applying for a Permesso di Soggiorno (PdS)?  Yes! I was expecting to receive a PdS (with a shorter expiry date) because that was what I’ve read online and what I applied for, but I was given a longer-term residency permit (valid for 5 years) because I was a family member of an EU citizen.

You can read about how to apply and the documents that you need in Part 1.

To explain it all, I’ll give you a timeline of my experience since there is so little information out there and up until I finally picked up my permesso/carta, I had no idea what to expect.

My experience

November 2017: I moved to Italy from London. We were going to live in Ischia, but we stopped in Venice, where Marituccio is from, so we can do our paperwork, establish residency and get enrolled in the Italian health system.

I went to the Questura di Venezia the day after I arrived and applied in person and without an appointment. According to the Italian consulate in London (read no. 3), you don’t need to apply through the postal kit and wait for an appointment, you can go directly to the Questura and apply on that day.

So, I arrived to the Questura, gave the security guard my passport and he told me to go inside and wait. I waited for about 3 hours until someone called my name and I went to a desk. I gave him my documents and he filled out a form and sent me to another room to get my fingerprints. I waited another hour to get my fingerprints taken and then went back to the desk and he gave me a temporary PdS, a paper version with my picture stapled on it that was valid for 3 months. I had to go back in 3 months to see if it was ready and if it wasn’t, they would stamp my temporary permesso for another 3 months.

With my temporary permesso, I was able to go to the comune to get residency, enroll in the health care system, and open a bank account.

Provisional Permesso di Soggiorno they gave me to keep while I waited for my official Permesso di Soggiorno

December 2017: We moved to Ischia in Naples and got a short-term flat so we could get settled and look for long-term housing.

February 2018: I went to the Questura in Venice two weeks before it was going to expire. I was given a number and waited 5 hours to see someone. When I did, he told me I came too early to see if it was ready and to come back the following week. I went back the following week, it still wasn’t ready so I got a stamp that extended it for another 3 months.

March 2018: The local police, sent by the Questura, visited Martiuccio’s mom’s house, to see if we lived there. This is part of the process for the permesso di soggiorno, but I had no idea. I thought the police only come to check where you live when you apply for residency. My mother-in-law told the police that we were living in Ischia, that Marituccio got a seasonal job in a hotel, and she gave him his number.

They called Marituccio and told us we had to go up to Venice so they can come see us. They were nice about it though and let us fix an appointment with them so we could make work and travel arrangements and fly up there the following week . So we did, the officer stopped by the house, took photographs of our ID cards with his camera and then talked for 10 minutes with my mother-in-law about plumbing.

May 2018: I went back to the Questura on a Wednesday afternoon where they only see people who come to pick up their PdS. I waited an hour. It wasn’t ready, but the guy was perplexed because he said it should have been ready by now since the police had visited the house. He extended my permit for two months.

June 2018: On the Questura di Venezia website, there is a page where you can check to see if your PdS is ready. No one told me about this, I just checked and saw it. When I put in my number, nothing would show up so I figured either 1) I wasn’t in the system, 2) it wasn’t ready or 3) you couldn’t check my type of PdS in the system. I checked in June and suddenly it came up that my permit was ready and that I could go to the Questura to pick it up. Hurray! I could have gone up to Venice, but I decided to wait until July when my temporary permit expired because I had been travelling every single month since I arrived in Italy and wanted to take a break.

applying for a permesso di soggiorno as a family member of an italian citizen
I was expecting this electronic biometric card as my permesso di soggiorno. (Which I received the last time I lived in Italy).

July 2018: I took a flight to Venice, arrived late in the evening and stayed in a hotel across the street from the Questura so I could get there extra early and be one of the first people to enter once it opened. I arrived at 645 am and when I arrived up to the security office at 830, he told me that on Mondays they don’t see people who come to pick up their PdS. I walked away crying many tears of frustration. I went back the next day and waited 5 hours. When I got to the desk, he pulled out a big file with my name on it. I was expecting a Permesso di Soggiorno that was valid for two years, but instead he gave me a Carta di Soggiorno, a long-term residency permit, that was valid for 5 years. I checked that my details were correct and signed two copies. One copy they kept, the other copy was for me, a paper booklet. I was completely surprised because I hadn’t come across online that spouses would receive a Carta di Soggiorno. Everything I read called it a PdS. So I left the questura elated because it meant that I probably would never have to go to the questura again (knock on wood). Since I’ve applied for Italian citizenship via marriage, hopefully my citizenship will come through before the permit expires.

But if it doesn’t, then I will apply again in order to receive permanent residency.

applying for a permesso di soggiorno as a family member of an italian citizen
The Carta di Soggiorno for family members of EU citizens.

Things I’ve learned through this whole process:

• Be resigned to the fact that there is little information and that you’ll have to find out things as you go along. You can get an idea by reading online or talking to others, but your experience may be different than someone else’s. But still, keep an open mind, be prepared to spend hours waiting and bring with you toilet paper, reading material and snacks. Be positive about it all otherwise it’s just going to be even more painful than it already is.
• Check, double check and triple check the hours of the questura. Read all the fine print because it is there where they will tell you that on certain days they only see people with PdS applications and at certain times they only see people who are picking up their PdS.
• Keep all of your documents (marriage certificates and translations, health cards and tax codes, bank statements, car insurance, documents and letters from the comune, EVERYTHING), both originals and copies, in a binder. Bring that binder with you to every bureaucratic appointment because you never know.
• If they send you away because you’re missing a document or that you’ve arrived on the wrong day, try not to take it too hard. By all means, cry or scream in the bathroom to let it out and then move on. The world is not against you, this happens to everyone, and it’s a part of living in Italy and just think that this is the long process of becoming a part of this country, a sort of initiation.
• Don’t think about the time or money that you’ve wasted travelling and waiting. Just don’t. It’s inevitable.

Next steps: Now that I have my carta di soggiorno, we will change our residency to our place in Ischia. I will also go to driving school to get my Italian driver’s license since my US license is not valid in the EU. I’ll let you know how that goes.

Good luck to everyone and congratulations to everyone who has gone through it.

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  1. Mike wrote:

    finally, im so happy that what i am experiencing right now is just normal. i processed my Pds February and even if im married to an Italian National the Questura asked me to process it using the “yellow kit” after 1 month they took my biometrics and now its almost
    September, “SURPRISE!!!” I dont have yet my Pds. i also did’nt get a temporary Pds valid for 3 months like what you had, i only have the receipt from Questura to prove that my Pds is under process, and thats the reason why even if im living in Italy for 8 months now i dont have yet a bank account and i cant travel in other EU countries. While im reading your article i really can feel the frustration of it but yet you are very positive so i want to thank you for sharing you experience. Thank you, now i know that im not alone in this world, whatever im experiencing right now is just normal. and yes the initiation to live in Italy is really interesting especially in the town where i live (Cuneo) that no one seems like know how to speak english. thanks and have a great day!

    Posted 8.27.18 Reply
    • Giovanna wrote:

      Hi Mike, I’m so glad you found this helpful and I hear you! The lack of information and the amount of waiting can drive you mad. I expect the worst from any bureaucratic process in Italy, just so I can be pleasantly surprised when things turn out easier. Have you tried checking your permesso status on the Questura di Cuneo? Nothing would turn up when I was checking my status so I had no idea I was in the system, but then one day I checked and it said that it was ready. I hope yours is ready soon! Maybe now that everyone is back from the August holidays, yours will be ready for pick up. x

      Posted 8.28.18 Reply
    • Clare wrote:

      Hi Mike,

      We are going through this process and are so confused because of the lack of information out there. Many thanks to Giovanna for the in depth information!! I am from San Francisco and he’s from Venice, so very similar situation to Giovanna and we are curious whether I can work once we are married.

      Did you and your spouse marry in Italy? and were you able to work immediately after marriage or do you have to wait for the card?

      Thank you,

      Posted 10.16.18 Reply
  2. Edison wrote:

    Hello Giovanna,

    Great blog, very informative!! thank you very much, I found this part very helpful “The world is not against you, this happens to everyone, and it’s a part of living in Italy” and will take it lighter next time I am sent back home because I was missing some paper, last time e.g. they sent me back because my Italian wife was not with me in Questura but there is nowhere (website, flyers, information desk procedures, really nowhere) the requirement that Spouse has to be present for the application.
    I am in Reggio Emilia and i find the documents they are asking me are slightly different that the ones you post here, e.g. they are asking us also for dichiarazione dei redditi, a tax declaration that we do not have because we were living abroad and are back here just this year will go there soon with my wife and will see what do they say about that document.

    thanks again!

    Posted 8.31.18 Reply
    • Giovanna wrote:

      Hi Edison,
      What a pain! I’m happy you found some comfort here, though. I cried so many times during the process. I hope you can get more clarity next time with your wife present and that you can get everything done. It sounds like they’re asking you for the form as if you were renewing your permesso instead of applying for the first time. Is there the latest tax form from where you were living previously that you can bring to the appointment, just so you can show them something with some dates on it in case they give you a hard time? Good luck with everything, you’re almost there!

      Posted 9.2.18 Reply
    • Tulsi wrote:

      Hi! Grazie infinite for this useful post!!
      I have one question… Those who get the 5 years Carta di Soggiorno can leave italy as much as they want, or there is any restriction?? Thank you so much.

      Posted 9.7.19 Reply
      • Giovanna wrote:

        Hi Tulsi,
        I believe so. I haven’t come across any restrictions for how many times you can leave the country. I believe though you need to remain a resident in order for it remain valid, however I’m not sure completely sure about that. You can ask your question in the Ultimate Italy facebook group. x

        Posted 9.12.19 Reply
  3. Feras wrote:

    Hello! You can’t imagine how helpful this is. I’m about to to go through this process as well and I’m trying to understand what application I need to submit and what documents I should prepare. I have one question though, did the Questura hold your passport at any point during the process? Or did they give it back to you on the spot? I’m asking because I will have to travel for personal reasons after submitting the application.
    Thanks a lot for documenting your process!

    Posted 9.29.18 Reply
    • Giovanna wrote:

      Hi Feras, thank you for reading! The questura didn’t keep my passport, I showed them my passport and gave them photocopies of the pages. I travelled to London and also renewed my US passport during the time I was on my temporary PdS. I hope your process goes smoothly.

      Posted 10.16.18 Reply
      • Feras wrote:

        Thanks for the reply Giovanna! I’ve started the process for my residency and seems like they’re doing things differently now. I’m in a similar situation where my partner is Italian and I’m applying for residency as her spouse.

        We went to the Questura and they just looked at the marriage certificate and our ID’s and they then gave me an appointment 4 months later to come and apply with the rest of the documents. No fingerprints or anything else at this stage. The appointment letter had the list of documents required for the application. They said that I’ll then receive my Carta di Soggiorno within 20 days for the appointment date. Apparently they’re doing this to cut down on the long bureaucratic process where they complete the whole process for each person during the appointment, rather than initiate the process for many people at once and then check their documents later. The date is given through a system and you can only appeal to have an earlier date if you can prove you have some sort of emergency.

        The problem with this process is that they do not issue a temporary residency that you can use to set up your life, so you can’t really do anything that requires a residency like registering for healthcare or getting a job. One way around that is to have a family reunion visa which you can then take to the Commune as proof that the residency process has been initiated, and then they set you up as a resident in the commune. But since I was a resident in the UK, I didn’t need to apply for a family reunion visa but I now have nothing that shows that my residency process has been initiated and will have to wait till the appointment date (the appointment letter is not enough for the Commune to register you as a resident).

        So for anyone applying in the future, it might be worthwhile to get a family reunion visa even if you don’t need it, because you can then at least register yourself with the Commune and begin setting up your life (bank account, driving license, health care, etc).

        Hope this helps!

        Posted 11.14.18 Reply
        • Karen wrote:

          Hi Feras

          Thanks to you , Giovanna and the rest of the guys here there’s a bit more clarity to this situation. Could you please share with me which Questura that was? Was it in Rome? I am asking this as I have read that different provinces have different wait times and Rome is notorious for taking their time. I am trying to decide where to start my applicatiom. If anyone else has other experiences of where it went smoother or faster, please feel free to share.

          Posted 1.24.19 Reply
        • Mohammed wrote:

          THANKS A LOT Giovanna for sharing. this was really helpful. I think my experience was similar to Feras. My appointment will take place next month in Perugia. I guess in that meeting, they will take the biometric information and start processing my application. The question, will they give me a temporary permit at that point? so far, what I have is a paper of the appointment without any rights or entitlements. Please advise. Based on your experience Feras, how long it took to have the official non-temporary permit after the appointment? you said that it takes, in theory 20 days, what about the situation in practice?

          Thanks again for sharing your experience. This was really helpful. I’ve already started to think of building a support group for victims of bureaucracy in Italy.


          Posted 3.2.19 Reply
          • Feras wrote:

            Hi Mohammed, my Carta di Soggiorno was ready 1 week after the appointment. I was not given any temporary permit at the appointment, just a receipt of my application. I was able however to use that receipt to register myself at the Commune and apply for the Carta di Identita.

            Posted 4.6.19
  4. Ivy wrote:

    Hi Giovanna,

    Currently I have Pds for study which will be expired this beginning Dec. And I just got married to my Italian husband here in Italy last week, so my trip to the Questura for the Pds or Cds in Treviso will be next. I read that you had applied yours at Venezia, hoping that both Treviso and Venezia require the same paperwork as they are provinces of Veneto (fingers crossed). I have already bought a book to Start reading for the Italian driving school! Wish u good luck in the driving licence process, and really thankful for your shared info on this blog~~~


    Posted 10.1.18 Reply
    • Giovanna wrote:

      Hi Ivy,
      Thanks so much for reading and congratulations on your wedding! Fingers crossed that your process goes smoothly and good luck to you on the driving license process. I’m just about to sign up for driving school. x

      Posted 10.16.18 Reply
  5. Catherine wrote:

    Hi Giovanna,

    I really appreciate for you to share this information with many of us. You have no idea how thankful I am to find out your post!

    I (Korean passport holder) and my Italian partner have lived in Australia nearly 15 years, and now time to move back in Europe.
    So I was looking for a the most suitable visa type to reside in Europe. According to your experience, obtaining a pds does not seem to be the hardest thing to do, but we are planning to live in Spain for a couple of years after a couple of months in Italy.

    So my questions (it may sound stupid) is that if a pds is only limited to live within Italy or considered as a passport of Italy which allows to travel or live freely between EU countries?

    Or ideally I can travel to Spain (or other EU countries) with a PDS as often as I can?

    It would be so appreciated if you could have a look and give me a idea of this.
    Thank you! Have a lovely night. xx

    Posted 10.4.18 Reply
    • Giovanna wrote:

      Hi Cath, As far as I know, as a family member of an EU citizen, you have the right to live with your spouse anywhere in the EU. If you are staying more than three months within any EU country, you’ll need to apply for a residency permit. If you live in Italy and have a residency permit, you can travel freely anywhere in the EU, but if you move to another country, you’ll need a permit for that country. Here’s a website that can give you more information about your rights. Good luck!

      Posted 10.16.18 Reply
  6. Ted Wobber wrote:

    Hi Giovanna –

    Thanks for your helpful article. My wife and I are retirees living in the Marche with permessi. Hopefully, my wife’s Jure Sanguinis citizenship application will clear soon. After that happens, I can apply for the “family reasons” Carta that you hold. Similarly to you, I am currently taking driving instruction, and have passed the Teoria exam. It’s a lot of work, especially if your Italian is marginal. Good luck.

    Posted 10.12.18 Reply
    • Giovanna wrote:

      Hi Ted, Thanks for reading and congratulations on passing the Teoria exam! I’m just about to sign up for driving school and start the theory lessons. I’ve heard it’s a lot of studying. x Giovanna

      Posted 10.16.18 Reply
  7. Margaret wrote:

    Im so glad I found this; Im currently renewing my permesso and the ‘helpful instructions’ are just more confusing. My permesso will expire at the 5 year mark of me moving here; I thought I could apply for the carta but it seems that’s only for, at least, 6 years of continuous living. Also, this may be a dense question, but, which number on the permesso is actually MY number?! There are three that I see on my paper document- top right, another directly above my photo, and another in a box under the header. Any help?! Thanks!

    Posted 11.6.18 Reply
    • Giovanna wrote:

      Hi Margaret, I’m not sure what your paper permesso looks like or what kind you have, but my number was at the bottom of the paper and said Numero Pratica: and consisted of numbers and letters. On my Carta di Soggiorno, my number is written at the top and in the barcode. I looked at an old permesso card from 2009 and the number is written at the top right hand corner after ITA. Hope that helps!

      Posted 11.13.18 Reply
  8. Ivy wrote:

    Hi Giovanna,

    Just want to share my experience with the application of PdS for familiari. I just came back from questura of Treviso today, they require appointment to be made online on this website They don’t accept application by showing up in questura anymore. I just booked for an appointment on end of Jan 2019. On the appointment confirmation letter, they provide a link to show what documents to be prepared for the forthcoming appt. hope this help to those who will be applying their PdS for family reason.

    Ciao ciao,

    Posted 12.13.18 Reply
    • Giovanna wrote:

      Hi Ivy,
      Thanks so much for sharing this. I hadn’t heard about this website, but that’s how nice they give you the information you need and you can make an appointment online! Things are always changing and looking from the comments below, people have different kinds of experiences. I hope that all goes through smoothly and good luck with everything! x

      Posted 12.13.18 Reply
  9. JP wrote:

    I think it is important that everyone understands that a residence card must be issued within 6 months of applying otherwise the country is in direct violation with EU law, if your partner is an EU citizen. The authorities can get in to trouble if you report them to the relevant EU bodies if you have been waiting over 6 months.

    Posted 12.18.18 Reply
  10. Napat wrote:

    Hi Giovanna!

    Thank you so much for the info in this blog. It’s very informative! I just discovered your blog as I just got married to an Italian (only ceremonial wedding in my home country in Thailand, no legal documents or anything involved yet!) and I just started my research on what we need to do! We are at the very beginning state as we are planning on going my Thai embassy to get the Nulla Osta.

    I’ve already worked and lived in Italy for almost 4 years now and I know very well the bureaucratic hell, that is Questura. (I actually had a panic attack and broke down every time I need to renew my PdS – 2 times in Bologna, 1 time in Alessandria, and 1 time in Prato) but this time, I am not alone as my partner is going to go through it all with me as well 😛

    Love love love your blog. I am now a fan 🙂

    Posted 1.14.19 Reply
    • Giovanna wrote:

      Hi Napat,
      Thanks so much for reading and your kind words! I’m so glad you found it helpful. Congratulations on your marriage and I hear you about breaking down whenever you had to renew your PdS. I’ve done it twice on my own and both times were highly emotional experiences. I’m so glad now that you have support this next time around, it’s so much easier with someone next to you and I’m sure you’re a pro by now. xx Giovanna

      Posted 1.15.19 Reply
      • Nacira wrote:

        slt . je peux savoir svp si avec le permis de sejours provisoire nous pouvons aller a notrr pays d originale et retourner a l’italie

        Posted 9.20.19 Reply
        • Giovanna wrote:

          Hi Nacira,
          Apologies for replying in English, but my French isn’t that good. You can travel on the temporary PdS. If applied through the post office and are waiting for your appointment and only have your receipt, than you can travel to your home country and re-enter Italy, but avoid any layovers in any of the other Schengen countries as they will not recognize the receipt as a valid immigration document. x

          Posted 9.20.19 Reply
  11. Ali Rehman wrote:

    hello dear
    i expired my Permesso di Soggiorno for two years now already apply to Renew it from last 7 months i am waiting i recived Id Card,Afghan Passport,Medcial card, Bank card but the main thing Soggiorno is still on pending….what shall i do would you give me information about this

    Posted 2.3.19 Reply
    • Giovanna wrote:

      Hi Ali,
      Depending on the questura you applied to, it could take awhile to receive your PdS. When you go to the questura website and put in your PdS number, does anything come up? During the first few months, whenever I searched on the website with my number, it would say my ‘numero di practica’ wasn’t in the system. But after 7 months from applying, when I searched again with my number, it said that it was ready to pick up. I went the following month (just before my temporary PdS expired) to pick it up. I’ve seen online on facebook groups that people often have to wait a long time to receive their PdS, sometimes even over a year. Maybe you can call or visit the Questura (depending on the questura) and see if you can get some information? Good luck! x Giovanna

      Posted 2.4.19 Reply
      • Ali Rehman wrote:

        Thanks alot dear Giovanna!
        i am always searching on website Polizia di stato the Reply is residence permit is being processed.

        Posted 2.10.19 Reply
  12. Laurie wrote:

    Hi Giovanna

    Wow, thank you for this invaluable information! My husband is Italian through ancestry (only got his citizenship a few years ago, had our first visit to Italy last year) and I am Canadian. We are looking to move to Italy for at least part of the year after we retire. Is it mandatory to do the paperwork in the town where the citizen is registered? My husband is registered in a small village in Abruzzo. If not mandatory, I’m wondering if the process may be easier in a smaller town vs a city like Venice? May not be faster, but less busy? Any thoughts?
    Again, thank you so much for laying this all out. I’m in research mode and it’s getting confusing!

    Posted 3.19.19 Reply
    • Giovanna wrote:

      Hi Laurie,
      It’s hard to say which area to register will be easier. A smaller questura may work more quickly than a large one such as Rome, but it’s hard to say which questure are better than others. When you apply for your PdS, you’ll have to show where you live by either providing a rental agreement, deed, or dichiariazione d’ospitalita (declaration that you are being hosted at someone’s home – i.e. your partner’s family home). If your partner is already registered in the comune in Abruzzo and he has a home, then it may be easier and simpler to apply through there as you won’t have to worry about finding housing first. However, bear in mind that the questura may send someone to check on your place of residence before you’re issued the PdS. This happened to me and they visited our home 3 months after I applied. So if you don’t plan on staying in Abruzzo, I would find housing somewhere that you want to live before applying. Once you get your PdS, you can register as a resident anywhere in Italy. x Giovanna

      Posted 4.10.19 Reply
  13. Keiko wrote:

    Thanks for sharing the process in details. It’s very useful.

    Posted 3.28.19 Reply
  14. Ashley wrote:

    Hi there,

    I am hoping to get some advice from fellow people that have had similar situations.
    I am a Canadian citizen residing in Canada but will be getting married to an Italian citizen residing in Italy. The plan is to move to Italy after our marriage. Because I am able to leave Canada for a maximum of 90 days, I was planning to get married within that 90 day period and then apply for the Pds. I am able to stay in Italy while my Pds is processing after our marriage (an it exceeds the 90 day stay period)?

    OR, any advice on this suggestion;

    applying for a Working Holiday Visa which would allow me to stay in Italy for 12 months. Get married, and then apply for Pds while on the Working Holiday Visa.

    Any insight would be helpful!

    Thank you!

    Posted 4.5.19 Reply
    • Giovanna wrote:

      Hi Ashley,
      Thanks for writing. I’m not sure if someone here would be able to help, but you should join the facebook group Ultimate Italy and ask your question there. It’s a great group for all kinds of information about moving to Italy and living in Italy and I’m sure there will be someone there who can share their experience with you and let you know whether you need a special visa in order to get married in Italy. I don’t think so, but I don’t want to give you wrong information for something so important. Good luck! x Giovanna

      Posted 4.10.19 Reply
    • Imee wrote:

      Hello Ashley.

      I would like yo say something because I am married to an Italian man last March of this year.. we filled my PDS immediately because I know alot of friends telling me thathat the process will takes a long period of time and it depends on where (questura)youve Been applying, if it is big city it will takes a long time. If you plan to stay here it’s better but 90 days are not enough for PDS. Because in my situation it’s 2 months now and i didn’t hear anything from the Questura.

      Posted 5.12.19 Reply
  15. Mehboob Alam wrote:

    Really very Good and easiest information.
    But I have one question about Pds .
    I did the same process.I received same Pds like you.
    Only explain please.
    This is final or we change this Pds to Electronic Card type ?
    I saw with some peoples.
    They have different.
    They have like carta di identity.

    Posted 4.17.19 Reply
    • Giovanna wrote:

      Hi Mehboob, there are different kinds of Pds. The one I received was a Carta di Soggiorno and that is through marriage to an Italian or EU citizen. It is in paper form. Other PdS, such as those for studying, work, or elective residency, are electronic card types. x

      Posted 4.30.19 Reply
  16. Aaron wrote:

    Thanks so much for this post! My wife and I live in Venice and we’re going through this process ourselves right now — I obtained dual citizenship in March, so my wife is working on getting the Carta di Soggiorno. We’ve been to the Questura 4 times, and finally today they gave us an actual appointment… in August. The Venice Questura is clearly overloaded with immigration work; things seem to have slowed down here even since you applied. It doesn’t help at all that they don’t post any useful information on their website, so people like us have to make multiple trips at 6am. So much wasted time. 🙁

    You didn’t mention whether they asked you about income etc., but do you happen to know what they would require in order to check one’s income? I work for a US company and all our real banking is in the US still.

    Posted 5.2.19 Reply
    • Giovanna wrote:

      Hi Aaron, tell me about it, they don’t give any helpful information. I had made many useless 6 am trips to the Questura and it was so frustrating. They didn’t ask me anything about income, either mine or my partner’s, neither did they ask to see our bank accounts. I think it’s because of the PdS/CdS for a spouse of an Italian/EU citizen. You have the right to live here no matter what. However, even if you don’t need it, I would bring with you your latest bank statements and any other financial documents that you think could be relevant, just in case. In my experience with these bureaucratic things, bring a binder with all the documents that you know you’ll need, plus all the documents that you think you may need. This includes your own Italian documents – such as a certificate of residency from the comune, your carta d’identita’, and tessera sanitaria. It’ll also give you piece of mind that you have everything with you in case they ask you for something. I’m glad you have an appointment even if it is 3 months away, at least you can take a break from going there. Good luck with everything. x

      Posted 5.12.19 Reply
  17. Fred wrote:

    Hi my name is fred me and my wife was married in austria am Nigeria my wife is Austrian when I wen to post the kit I put my international marriage certificate that was translated and approved but when I got to qestura on my appointment day the polizia didnt collect my international marriage certificate that was translated and approved he then na collected the international marriage certificate like that because he said is already valid in all countries and I was finger printed hope is not a problem.thanks

    Posted 7.20.19 Reply
  18. Emma wrote:


    I wanted to know how long you were married for before?
    I am in a tricky situation. I have been going back and forth with my partner for 10years visiting and dating and we want to get married. I am from New Zealand and he is from Italy. we have never properly lived together and have always been long distance. will this make it hard for us to apply for the visa? I want to live in Italy with him and I have a feeling this will be hard to do.

    Any advice?

    Posted 10.1.19 Reply
    • Giovanna wrote:

      Hi Emma,
      Me and my partner got married in London before we moved to Italy and I didn’t need an entry visa since I was already a resident in the EU. I don’t have any advice on how to apply for a visa. It may be easier to get married in your home country and then you can use your marriage certificate as proof. I didn’t have to show any documentation to the Italian government that we lived together outside of Italy before we moved there. Your consulate should be able to give you the information that you need, such as a nulla osta or other Italian documents for a marriage visa. Good luck with everything! x

      Posted 10.11.19 Reply
  19. Jameel wrote:

    Hy, my permesso di soggiorno is ready to pick up on internet. I go to questura but they do not give me. What should i do

    Posted 1.2.20 Reply
    • Giovanna wrote:

      Hi Jameel, even if it’s a pain, I would go back to the questura and see if you can talk to someone else who can give you more information, or at least explain to you why it isn’t ready yet. Good luck!

      Posted 1.3.20 Reply
  20. Mellissa wrote:

    Thanks ma for putting d pictures out because I was wondering y they didn’t give me plastic document . Is same document Carta di soggiorno per motivo de famila 5 yrs i recieve last week from marghera (ve) questura . Thanks alot so we dont need plastic right?

    Posted 1.26.20 Reply
    • Giovanna wrote:

      Hi Melissa, congratulations on getting your Carta di soggiorno from the questura di Venezia! It’s different from the plastic credit card type, but it is official. x Giovanna

      Posted 1.30.20 Reply
  21. Carolina wrote:

    Hello, thank you for so many usefull informations. Your blog is amazing. I am married to an italian guy but we are living in Brazil. We are planning to moove to Milan and I would like to share with you some doubts. It would be very nice if you can help us.
    1. Have you ever heard anything about milan questura? Is it better ou worst than Venice for instance?
    2. With the provisory pds is it possible to open a Bank account and start working?
    3. Regarding my husband, do you know what docs are requested to start the pds process?
    Thank u very much. Xx Carolina.

    Posted 3.6.20 Reply
    • Giovanna wrote:

      Hi Carolina,
      1. I’m not familiar with the questura in Milan, but I would assume that the questure are very similar, so be prepared to wait a long time and to make multiple visits. That way you can be pleasantly surprised if things work out for the better.
      2. I received a temporary paper version PdS (called a permesso di soggiorno in cartacea). With that I was able to establish residency, open a bank account, sign up for the Italian health service and get a codice fiscale.
      3. Your husband will need to establish residency first before you can apply at the questura. So as soon as you arrive, the first thing to do is go to the comune to establish his residency.

      Hope this helps and good luck! x

      Posted 3.9.20 Reply
  22. Pallab wrote:

    It was a long days to get pwemwsso di sougiornno. Now i wanna know, was you able to go any other European country during this period? I mean with your temporary staying pds(3months staying permit papers). Thank you

    Posted 6.25.20 Reply
    • Giovanna wrote:

      Hi Pallab, other EU countries MAY recognise the paper-version of the permesso (PdS in cartacea), but I’m not 100% sure. I know that they do not accept the post-office receipt that you get when you apply and are waiting for your appointment (although Italy will recognize it if you leave and re-enter the country.) x

      Posted 6.28.20 Reply
  23. Warlene De Vito wrote:

    Dear Giovanna,
    I finally recieved my carta di soggiorno. Me and my daughter arrived in Italy March 2 before italy declared lockdown. Questura in Bari gave me schedule last June 30 and i finally recieved my carta di soggiorno last July 15. It didn’t look scary to be in the office as we all know that the world is experiencing Pandemic.
    I was grateful for your email to me last time it surely felt like a hug during that time I was stress of going through the process. But in reality when i came to Italy it is not that hard to get all the documents prepared as the office staff is not that friendly but kind enough to assist filling up the necessary docs.
    Thank you again.
    Buona giornata! ❤


    Posted 7.18.20 Reply
    • Giovanna wrote:

      Congratulations Warlene! This time must have been so stressful for you! I’m so glad everything has worked out and that you’ve gotten your carta. Yay! x

      Posted 7.23.20 Reply
  24. Charlene Lazanas wrote:

    Hello, Thank you so much for sharing your experience. I would like to know if is it possible to work in the other EU country legaly with that Carta di soggiorno .

    Posted 7.27.20 Reply
  25. Klajfi wrote:

    Hello and thanks for the information.
    I have a very tricky issue: I am an albanian citizen married to my italian wife regularly living and working in Italy. I have received my Carta di soggiorno di familiare di un cittadino dell’unione as the one you have posted in the article(the paper kind) and my question is: CAN I TRAVEL TO THE UK WITHOUT A VISA if i accompany my wife? They speak about residence card that should be issued issued under Article 10 of Directive 2004/38 in order to be able to do so. Anybody knows something more?

    THank you again

    Posted 9.15.20 Reply
  26. Vera wrote:

    Glad to read this blog. VERY INFORMATIVE. I am bracing myself to go through this process soon. Waiting for 5 hours sounds awful but you made it sound a-okay. 😉 I just have a query, if my Schengen visa expires and my permesso di sogiorno is still not ready, will that receipt that your PdS is on process be enough for me to stay legally in the country? Many thanks! -Vera

    Posted 11.6.20 Reply
    • Giovanna wrote:

      Hi Vera, Thank you! Yes, you’ll be able to stay in Italy with your receipt while your PdS is in process. You won’t be able to do much with the receipt (get residency, enroll in the healthcare system, etc) but you can legally stay in Italy. Good luck with everything and I hope it won’t take too long! x

      Posted 11.12.20 Reply
  27. NUAMAN SHAFQAT wrote:

    I am a researcher and have a very good experience of the whole process to get Permisso thanks to my fixed contract for first 4 years. Having said situation this time has made me surprised. My permisso was to expire on 22nd May 2020, I applied for it on 10th April 2020 and here comes the first shock I was given the appointments at Questura for 7th September 2020. Left with no choice I explained the situation to my family as to travel with postal receipt is legal but risky due to COVID. Finally 7th September appointment came and I was sure that now I will get permisso at max by end of November 2020. Now when I pushed my office to check the status I am told that at least I have to wait yet another month means end of December 2020. for sure that would be holiday time. I am stuck here in Italy for almost one year due to this issue. In the mean time I am going like clock to health district after 6 to 8 weeks to get my temporary extension of health insurance. I will not call this delay and will not blame it to COVID it is total melt down of the process without any regard how it is affecting lives of thousands who are stuck in this situation

    Posted 11.26.20 Reply
  28. Diana wrote:

    Thank you so much for your blog
    it has been so helpful!
    I would like to know if you asked specifically for the temporary permit? or did they gave it to you?
    i have a job offer in may and send my papers for the permesso in january!
    I’m worried that it will not be ready by then!
    What can I do?
    thank you!

    Posted 2.20.21 Reply
    • Giovanna wrote:

      Hi Diana, thank you! I didn’t ask for a temporary permit, they just gave it to me. Hopefully, yours will be ready by then. Maybe you can go back to the questura and ask them? I’m not sure where you’re based, with the Covid restrictions everything is so much more complicated. Perhaps you can talk with your job and see if they have any idea of a work around while you wait? Good luck with everything. x Giovanna

      Posted 2.26.21 Reply
  29. Nix wrote:

    Hi Giovanna, I came across your site trying to figure out Italian bureaucracy – thank you so much for all your information. I am an EU citizen and have been offered a job in Italy. My husband is British and we’re trying to work out if he gets the PDS for family reunification, can he work in Italy and be paid?! Can’t find this information anywhere. Were you able to work while waiting for your PDS? Thanks in advance!

    Posted 3.13.21 Reply
    • Giovanna wrote:

      Hi Nix, thank you! As a spouse of an EU citizen, your husband can live and work in Italy. I was able to work with my temporary permesso until the carta di soggiorno was ready. I don’t know how things will be now with all of the Covid restrictions, but it may take some time to get an appointment at the questura and for the paperwork to get processed. However, your husband has the right to live and work in Italy, so it’s just a matter of time for all the paperwork to come through when you first move here. Good luck with everything and congratulations on the new job! x Giovanna

      Posted 3.13.21 Reply
  30. Elissa Bell wrote:

    There are so many advantages of being a citizen of Canada. One of the best advantages of being a citizen of Canada is the citizen of Canada is more eligible for more job. Further, they can travel with a Canadian passport. However, if you want to be a citizen of Canada you have to pass the Canadian citizenship test. Canadian citizenship practice test from Practice Test Geeks can help you to pass the Canadian citizenship test easily.

    Posted 4.11.21 Reply
  31. Julie Liguori wrote:

    Hi Giovanna!

    I wanted to ask if there were any issues in transferring your residency from Venezia to Ischia? We are considering to do this process but the opposite geographical direction, i.e. apply for PdS in Napoli, but live in Bologna.

    Once you received the CdD, did you have trouble transferring your residency? Was it too difficult?


    Posted 6.9.21 Reply
    • Giovanna wrote:

      Hi Julie,
      Transferring my residency was straight forward. Once I got the CdS, I didn’t have to deal with the questura. Changing residency involved the anagrafe at the comune and that was pretty easy compared to dealing with the questura. Good luck with everything! x Giovanna

      Posted 7.2.21 Reply
  32. Alessandra wrote:

    Thanks for your helpful post, Giovanna! I’m also American, and am applying for a residence permit in Italy through my spouse who is Dutch. I have a question, can you work legally work in Italy on the temporary PdS?


    Posted 6.16.21 Reply
    • Giovanna wrote:

      Hi Alessandra,
      Yes, I was able to work on a temporary PdS. I was able to get all my other documents needed on the temporary one (health card, residency and carta d’identità, bank account, etc).

      Posted 7.2.21 Reply


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